Frequently Asked Questions
We repair a wide range of devices, including smartphones (iPhone, Samsung, Google Pixel, Huawei, and more), laptops, tablets, iPads, gaming consoles (PlayStation, Xbox, Nintendo), drones, smartwatches, headsets, and Bluetooth speakers. Whether it’s a cracked screen, charging issue, or software malfunction, our technicians can handle it.
Yes. Most iPhone screen repairs and battery replacements can be completed within 30 to 60 minutes. For more complex issues, such as motherboard or water damage repair, we may need a few hours. We always aim to provide same-day service whenever possible.
Absolutely. If your phone, laptop, or tablet has been exposed to water, bring it to our Vancouver location as soon as possible. The sooner we inspect it, the higher the chance of full recovery. We use professional cleaning and diagnostic tools to restore water-damaged devices safely.
Yes, all our repairs come with a warranty period, typically ranging from 30 to 90 days, depending on the service and part replaced. This warranty covers both parts and labor, giving you peace of mind after your repair.
We use high-quality OEM or original-grade parts to ensure your device performs just like new. For iPhones and Samsung phones, we offer both original and premium aftermarket options so you can choose based on your budget.
Prices vary depending on the model and screen type. On average, iPhone screen repairs range from $89 to $249. Contact us for an exact quote or visit our iPhone Repair Vancouver page for more details
Yes, we repair PlayStation, Xbox, and Nintendo Switch consoles. Common issues include HDMI port damage, overheating, power problems, and software errors. Our experts can diagnose and fix your console to get you back to gaming quickly.
Yes. We repair charging ports, batteries, and power-related issues for phones, tablets, and laptops. If your device doesn’t charge or drains too quickly, we’ll test and replace the faulty components.
We do. Gadget Ali offers certified refurbished phones, laptops, tablets, and gaming consoles that are fully tested, cleaned, and come with a limited warranty. You can get a like-new device at a much lower price.
Currently, we provide in-store repairs at our Vancouver, Richmond, and North Vancouver locations. However, for businesses or large orders, we also offer pickup and delivery options upon request.
We recommend backing up your data and, if possible, disabling Find My iPhone (for Apple devices). Bring your charger or accessories only if they are related to the issue. Our technicians will handle the rest.
Most laptop repairs such as screen or battery replacements take between 1–3 hours. For complex issues like motherboard or software repairs, it might take 1–2 business days depending on part availability.
Yes, we repair iPads and tablets from all brands including Apple, Samsung, Lenovo, and Microsoft Surface. Whether it’s a cracked screen, faulty battery, or software problem, we can bring it back to life.
Gadget Ali stands out because we offer fast turnaround times, high-quality parts, professional diagnostics, transparent pricing, and a customer-first approach. Our certified technicians have years of experience with all major device brands.
Yes, we provide free diagnostic service before any repair. Once we identify the issue, we’ll give you a clear price quote. There are no hidden fees and you can decide whether to proceed with the repair.
Of course. You can easily book an appointment online through our website or simply walk into one of our stores in Vancouver, Richmond, or North Vancouver. Walk-ins are always welcome.
Yes, we stock a wide range of accessories including phone cases, chargers, cables, power banks, tempered glass, and Bluetooth speakers. You can purchase them in-store or request them with your repair.
Yes. We respect your privacy and follow strict data protection policies. Your files, photos, and personal information remain confidential and secure throughout the repair process.
You can reach us via phone, email, or visit our store. For addresses and working hours, check our Contact Us page
