Browse repair services available through Gadget Ali in Richmond and North Vancouver.
Choose your device below to find the relevant repair options, or send us the model and a short description of the problem if you are unsure where to start.
Service availability and any assessment fees depend on the device and issue. Contact your preferred shop before travelling.
Select a category for device specific service information. If you have an iPad or MacBook, use its dedicated Apple device page.
iPhone, Samsung, Google Pixel and other smartphones. Start here for phone repair types and links to the relevant brand service.
For non-Apple tablets, including Android and Windows models. Check the tablet service page and confirm availability for your exact model.
For Windows laptops and other non-MacBook computers. Start here for laptop repair information; choose the separate MacBook service for Apple notebooks.
For MacBook Air and MacBook Pro. Use this service page for repair information specific to Apple notebooks.
For PS4, PS5, Xbox, Nintendo Switch and controllers. The console service page helps you choose the right system or controller service.
For drone repair enquiries. Tell us the model and whether the problem involves the aircraft, camera, gimbal or controller so we can confirm the next step.
For Apple Watch, Galaxy Watch and other smartwatch enquiries. Repair options depend on the exact model, condition and available parts.
For selected headphones, earbuds and Bluetooth speakers. Check the audio service page and ask about support for your device.
For selected smart home devices with connection, setup or hardware issues. Confirm support for the device and problem before bringing it in.
Some requests need a different assessment from a routine part replacement. Tell us what happened and whether repairing the device or accessing its data is your priority.
Tell us the device model, what liquid was involved and when it happened. Liquid damage requires assessment; a repair or data recovery result cannot be guaranteed.
Contact the shop to confirm the assessment fee and next step.
If a device will not turn on or you cannot access important files, ask about a data recovery assessment. The assessment and the recovery work are separate services. Any assessment charge is not the price of recovering the data, and recovery is not guaranteed.
Ask whether carrier unlocking is available for your phone model and network. A carrier lock is different from a screen passcode, an account lock or a software issue.
Describe the restriction so we can confirm which service, if any, applies.
Microsoldering and recovery work on devices that will not power on are handled with a specialist repair partner. Contact us for the assessment process and expected timing for your case.
Send us the brand, model number and a description of the fault. We can check whether service is available for cameras, e-readers and other devices that do not have a category above. Please confirm support before bringing the device to a shop.
Gadget Ali has shops in Richmond and North Vancouver.
Contact your preferred location with the device model and issue to confirm service availability, any assessment fee and where the work will be handled.
6551 No. 3 Rd, MRU-1, Richmond, BC V6Y 2B6
Monday to Saturday: 10:00 AM to 9:00 PM
Sunday: 11:00 AM to 7:00 PM
935 Marine Dr #39, North Vancouver, BC V7P 1S3
Monday to Saturday: 10:00 AM to 6:00 PM
Sunday: 11:00 AM to 6:00 PM
Covered repairs to phones, tablets, laptops, game consoles, controllers, smartwatches, headphones and drones include a 6 month parts and labour warranty for the original customer. Ask us to confirm the coverage for your specific repair before approving the work.
This does not extend coverage to new damage or guarantee a data recovery result. If you need help with a covered repair, contact us using the phone number provided when the repair was booked. A receipt can help us find the repair more quickly.
No. Some services have assessment fees, including board diagnostics, liquid damage assessment, data recovery assessment and desktop PC assessment. An estimate request is not the same as a diagnostic service. Ask the shop about the applicable fee and the terms if you decline the repair or the work is unsuccessful before authorising an assessment.
Contact the location first with the exact model and issue. We will confirm whether that shop can accept the device and explain the next step. Service availability can vary by model and location, and some specialist work is handled with a repair partner.
Include the device brand and model, what stopped working, any drop or liquid exposure, and your preferred shop. Mention if your main priority is recovering data or meeting a particular deadline. If you do not know the model, send the details you have so we can help identify the right service.
Tell the shop when you need the device back. Timing depends on the model, assessment, parts availability and complexity. For urgent phone repairs, see our same-day phone repair information and confirm eligibility with the shop.
Send us the model number and a description of the problem. We can check whether assessment or service is available before you make the trip. A device enquiry does not guarantee that the model can be repaired.
Tell us the device model, what happened and which shop you would like to visit. We will help you find the right service and explain what needs to be checked next.
