Some people arrive knowing exactly what they need. Others arrive with a device that stopped working and no idea why. Both are fine, and this page is built for both.
Below you will find every device we work on, every brand we support, and the three services that do not fit neatly into a category: water damage, data recovery and carrier unlocking. If you already know what you need, jump straight to that page. If you do not, start with the symptoms.
Free diagnostic on every device • Walk in during opening hours
Click a category to view common fixes, repair options, and service details
iPhone, Samsung, Pixel and most other brands. Start here if the
device fits in your pocket and has a SIM card.
Android tablets, Amazon Fire, Microsoft Surface and older models. For iPads specifically, use the iPad page instead.
Every generation from the original to the current Pro, Air and mini. Frame damage on thin models needs different handling.
Windows laptops, Chromebooks and gaming laptops from all major brands. MacBooks have their own page.
MacBook Air and MacBook Pro, Intel and Apple silicon. Board level work available, not just part swaps.
PlayStation, Xbox and Nintendo Switch, plus controllers. The console hub routes you to the right system.
Consumer drones with camera gimbals and flight controllers.Bring the controller and batteries with you.
Apple Watch, Galaxy Watch, Fitbit and Garmin. Sealed cases mean
some models are more repairable than others.
Wireless earbuds, over ear headphones and Bluetooth speakers. Charging cases count too.
Plugs, bulbs, cameras, doorbells, hubs and locks. Often a pairing or firmware issue rather than hardware.
Turn it off, skip the rice, and bring it in today. Corrosion keeps spreading after the device dries, so the first day matters more than the first week. Assessment is free.
A device that will not start is not the same as data that is gone. In most cases the storage is fine and the failure is elsewhere. We tell you what is recoverable after inspection.
Two different problems get confused here: a carrier lock, and a phone that simply does not support Canadian network bands. We check both before you pay for anything.
Not sure which service you need? We can guide you based on the device issue and recommend the right repair option.
Five brands have their own page with model coverage and pricing:
We also repair OnePlus, LG, Motorola, Xiaomi, ASUS, Nokia and most other major brands. These do not have their own page because parts availability varies by model, so give us a call and we will confirm we can source what your device needs before you make the trip.
If your device is not powering on and you are not sure which model you have, that is not a problem. We can identify it here.
We have two shops. Both do the same repairs, both give free diagnostics, and you do not need an appointment for either.
Plenty of customers come to us from Vancouver, Burnaby and Surrey. Full details for each shop, including parking and transit, are on the Richmond page and the North Vancouver page.
6551 No. 3 Rd, Richmond, BC V6Y 2B6
Monday to Saturday: 10:00 AM to 9:00 PM
Sunday: 11:00 AM to 7:00 PM
935 Marine Dr #39, North Vancouver, BC V7P 1S3
Monday to Saturday: 10:00 AM to 6:00 PM
Sunday: 11:00 AM to 6:00 PM
It depends on the device and the fault, but we publish real numbers rather than making you ask. Our price list has the breakdown by device and repair type. The diagnostic itself is always free.
Most common repairs are finished the same day. Board level work and some parts orders take longer. Our same day repair page covers which repairs we can turn around while you wait.
No. Walk in during opening hours at either shop. Calling ahead only helps if you want us to confirm a specific part is in stock before you travel.
We will tell you. If the repair cost is close to what the device is worth, we say so during the free diagnostic and you owe nothing for the assessment. In that situation, some people trade the old device toward a tested used one, which we also sell.
Yes. Previous repair attempts sometimes complicate things, and occasionally we find the earlier work caused a second problem. We will tell you what we find before quoting.
We work on hardware, not accounts, and we do not need your passcode for most repairs. Back up anything important before any repair anyway, on any device, at any shop. That is just good practice.
You do not need to know what is wrong with it. That is our job, and finding out costs you nothing.
