Cracked screen, weak battery, charging trouble or a phone that will not turn on? Bring it to Gadget Ali at CF Richmond Centre. We assess the issue, explain the available repair options and give you an estimate before you approve the work.
Walk-ins are welcome. If you have an uncommon model or need the phone back by a particular time, call the Richmond shop before you travel.
Richmond shop at CF Richmond Centre · Walk-ins welcome
Find Gadget Ali inside CF Richmond Centre at 6551 No. 3 Rd, unit MRU-11, Richmond, BC V6Y 2B6. This is the shop to contact if you plan to bring your phone to our Richmond team.
Walk in during opening hours to discuss a repair. Opening hours are not a promise that a repair can be finished before closing. If you are travelling with a particular model or have a collection deadline, call first. For service information covering both shops, see our cell phone repair services.
6551 No. 3 Rd, Richmond, BC V6Y 2B6
Mon-Sat: 10:00 AM – 9:00 PM | Sun: 11:00 AM – 7:00 PM
Our Richmond shop assesses repair requests for iPhone, Samsung Galaxy, Google Pixel and other smartphones. The exact model and required part determine which options are available, so call with the model number if you are unsure.
For model-specific guidance, visit iPhone repair in Richmond or Samsung phone repair in Richmond. You can also describe another phone model when you request a repair estimate.
You do not need to identify the failed component before visiting. Tell us what the phone is doing; an inspection helps determine which repair, if any, is appropriate.
Similar symptoms can have different causes. We discuss the assessment and proposed work before treating a symptom as a confirmed diagnosis.
Repair pricing depends on the phone model, the fault and the part selected. Ask the Richmond team to confirm the total, including parts, labour and applicable tax, before approving the repair. Some assessments have a separate charge; the shop should explain it before starting that assessment.
Standard aftermarket and Premium aftermarket parts may be available, depending on the model and stock. Ask which part is included in your quote and what choices are available for your phone. Availability and pricing must be confirmed for the specific repair.
Same-day completion may be possible for some repairs, but it depends on the model, fault, assessment, parts availability and shop capacity. There is no additional rush charge for same-day service when it is available. If you have a deadline, call the Richmond shop before visiting and read more about same-day phone repair.
Eligible phone screen, battery, charging port and camera repairs include a six-month warranty covering the repaired part and labour. The period does not change with the quoted part grade and applies to the original customer. The shop can look up the repair using your phone number; a receipt can make that quicker. Ask the team to confirm the coverage and exclusions for the particular work before approval. New damage and unrelated faults are not covered by this statement.
Gadget Ali is inside CF Richmond Centre on No. 3 Road, in unit MRU-11. Use the directions button above for the route to the Richmond location. If you are coming by car, check current parking rules with the centre. If you need help finding the shop once you arrive, call (604) 399-5566.
No. Walk-ins are welcome at the Richmond shop during opening hours. Call ahead for an uncommon model, a specific replacement part or a firm collection deadline.
Possibly. The team needs to consider the fault, model, assessment, available part and capacity before confirming a collection time. Call the Richmond shop if you need the phone back today.
Yes, the Richmond shop assesses both. See our Richmond iPhone repair and Richmond Samsung repair pages for brand-specific details. Call with your exact model to check the available repair options.
Not every assessment is free. Board and data recovery assessments have separate charges, and the charge for liquid damage assessment should be confirmed with the shop before work begins. Ask what will be charged for your device and whether that charge applies if you decide against a repair.
Some repairs and tests may require device access, particularly board or liquid damage work. Without access, testing a camera, Face ID, other biometric functions or an app may be limited. The team does not browse personal files. Ask what access is needed for your repair before leaving the phone.
Return to the Gadget Ali shop at CF Richmond Centre, 6551 No. 3 Rd, unit MRU-11, Richmond. Confirm the collection time with the Richmond team before leaving your phone.
Tell the Richmond team your phone model, what went wrong and when you need it back. You can walk in at CF Richmond Centre, call (604) 399-5566, or request a repair estimate. We will discuss the next step and any assessment charge before you approve work.
